Complaints & Feedback
We Want to Get Things Right
We aim to provide professional, reliable and respectful services.
However, if something doesn't meet your expectations, we want to know.
Please contact us and explain:
- What happened
- When it happened
- Which service was involved
- What you expected
- What you would like us to do to resolve the matter
We will review your complaint and respond appropriately.
Contact
- Telephone: 07926858867
- Email: fourstreamsservices@gmail.com
We also welcome positive feedback.
Your feedback helps us understand what we're doing well and where we can improve.
What happens next
We will acknowledge your complaint within To be confirmed: how quickly we acknowledge a complaint and give you a full response within To be confirmed: how quickly we give a full response.
If we need longer, we will tell you why and when you can expect to hear from us.
If you are still not satisfied
If we cannot resolve your complaint between us, we will tell you in writing and explain the other options open to you.
If your complaint is about how we have handled your personal information, our Privacy Policy explains how to raise it with the Information Commissioner's Office.